Most booking mistakes are luggage mistakes. Here is what each vehicle really holds.
Mercedes E-Class Up to **3 passengers**, **3 large cases**. The workhorse of European chauffeur service: quiet, discreet, easy in Milan's narrow centre. Right for couples, business travellers, airport runs. Wrong for four adults with winter luggage.
Mercedes S-Class Up to **3 passengers**, **3 large cases**. Same capacity as the E-Class — you are paying for rear legroom, rear climate, acoustic glass, and the way it arrives at a hotel entrance. Right for executives, long transfers (St. Moritz, Portofino), and clients who will spend three hours in the back seat.
Mercedes V-Class Up to **7 passengers**, **7 large cases** — realistically 6 passengers if everyone has a full-size case. Individual captain seats, a table configuration on request, standing-height doors. Right for families, [Serravalle shopping days](/atlas/serravalle-designer-outlet-guide) where you return with more than you left with, and groups moving between Lake Como villas.
The rule of thumb Passengers + large cases should not exceed the number above. Golf bags, ski equipment and pushchairs each count as one large case. Two E-Class cars often work better than one V-Class for a group of five arriving from two different flights.
What is standard in every car Bottled water, phone chargers, Wi-Fi on request, child seats free of charge (tell us the ages), a chauffeur in suit and tie, and a fixed price. Vehicles are under three years old and inspected on the NCC schedule.
Tell the concierge how many people and how many cases and it will pick the class for you — that is a better question than "which car is best".
Mercedes V-ClassS-Class chauffeurluxury fleetMilan
Frequently asked
How many suitcases fit in a Mercedes V-Class?+
Seven large cases with seven passengers is the ceiling; six passengers with six large cases plus hand luggage is comfortable.
Are child seats available?+
Yes, free of charge in all classes. Give us the children's ages when booking so we fit the correct seat.
Is the S-Class worth the difference over the E-Class?+
For transfers under 40 minutes, rarely. For three-hour journeys or arrivals where presentation matters, yes.
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